Privacy Policy
Last updated: October 25, 2024
At intoCHAT, we take your privacy seriously. This policy describes how intoCHAT Inc. ("we", "us", or "our") collects, uses, and shares your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or communicate with us. This may include:
- Contact information (name, email address, company name)
- Account credentials (username, password)
- Payment information (processed securely by our payment provider Stripe)
- Chat logs and content uploaded to the Knowledge Base
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services, such as:
- Processing transactions and sending related information
- Training the AI models specific to your account (we do not use your private data to train our shared public models)
- Sending technical notices, updates, security alerts, and support messages
- Responding to your comments, questions, and requests
3. Data Security
We use industry-standard measures to protect your data, including AES-256 encryption at rest and TLS 1.3 in transit. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
4. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@intochat.ai.